Thank you for visiting our website https://visitindubai.com/ representing the company Extreme Holiday Tourism L.L.C.
The Company, (herein referred to as “We”) appreciates the importance of The Customer’s, (referred herein to as “You/Your”) trust. This Privacy Policy describes the types of personal and non-personal information we collect on the Site, how we use such information, and to whom and under what circumstances we may disclose it. By accessing the Site on any computer, mobile phone, tablet, or other device (herein collectively referred to as, “Device”), you agree to the terms of this Privacy Policy. If you do not agree to the policy, please do not use the site.
We reserve the right to modify this Privacy Policy at any time. If we decide to change any of the clauses in this Privacy Policy, we will post those changes on our Site. We therefore encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.
Collection of Information:
You may visit and browse the Sites without providing personally identifiable information about yourself. However, this may limit your ability to receive certain features, products, or services from us.
Personal Information:
We collect personal information from you when you submit it to us, including by (a) registering on the Site; (b) placing an order; (c) signing up for our newsletter; (d) contacting us; or (d) participating in a Site promotion or survey. This information may include, for example, your name, email address, mailing address, billing address, telephone number, date of birth, and credit or debit card information. We collect and store the information provided. We may also ask you to provide other information, such as demographic information, age, or about your product preferences and interests.
You may also be able to register and log in using your Facebook account. When you use a social media account to log into the Sites, you may also be able to use certain social features on the Sites. For Facebook log-in, Facebook will ask your permission to share certain information from your Facebook account with the Site. This may include your first name, last name, gender, profile picture, list of friends, a link to your Facebook profile, interests, and other data that is part of your or your friends’ Facebook profile(s). This information is collected by Facebook and is provided to us under the terms of Facebook’s privacy policy. You can control the information that we receive from Facebook using the privacy settings in your Facebook account.
Information We Collect Automatically:
When you visit the Site, we may collect certain non-personal information from you, including your Internet Protocol (IP) address, browser type, operating system, the specific web pages visited during your connection, and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data. We may also use non-personal information for statistical analysis, research, and other purposes.
Like many Websites, we use “Cookies,” which are data files placed on a Device when it is used to visit the Sites to facilitate site navigation, personalize your experience, and include tailoring advertisements. Cookies may also be used to associate you with social networking sites like Facebook and Instagram and, if you so choose, enable interaction between your activities on the Sites and your activities on these social networking sites. We may place cookies or similar files on your Device for security purposes, to facilitate site navigation, and to personalize your experience while visiting our Sites (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information).
If you would prefer not to accept cookies, you will be notified with a pop-up in the browser which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. We may combine the non-personal information we collect through cookies with other information we have collected from you.
Use of Information:
We may use the information we collect from and about you for any of the following purposes: (a) to fulfill your requests for products; (b) to respond to your inquiries; (c) to review Site usage and operations; (d) to address problems with the Site, our business or our services; (e) to protect the security or integrity of the Site and our business; (f) to monitor the Site for compliance with our Terms of Use and the law; and (g) to contact you with Site updates, newsletters and other informational and promotional materials from us and third party marketing offers from our trusted partners.
If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.
We may share non–Personal Information, such as aggregate user statistics, demographic information, and Usage Information with third parties, except as provided in this Privacy Policy and Cookie Notice, we will not provide any of your Personal Information to any third parties without your specific consent.
Data Collection:
We collects personal data through two primary channels:Direct input/notification by customers, including interactions via Phone, WhatsApp, Chat, E-mail, and other Meta platforms. Interactions with our website and booking systems.
Types of data collected may include, but are not limited to:Customer input during contract initiation and/or fulfillment (e.g., name, email, phone number). Data collected during website visits (e.g., IP address, browser information).
Additional data may be collected through website and booking system usage, such as device-related information and location data, to personalize and improve our services.
Purposes and Legal Bases of Processing:
We processes personal data for the following purposes:Fulfillment of contracts and purchases (legal basis: contract performance). Compliance with legal obligations, such as tax requirements (legal basis: legal obligation). With user consent, for purposes specified during consent (legal basis: consent).
Interaction via our contact or support forms involves storing provided information to process inquiries and support services, maintaining our legitimate interest in customer relationship management.
Social media plugins from platforms like Facebook and LinkedIn are integrated to enhance user interaction. Interaction with these plugins may involve data transmission to respective social media servers, subject to their privacy policies (Facebook’s privacy policy).
WhatsApp API Integration:
Data collected through interactions via WhatsApp and other Meta platforms are managed in compliance with Meta’s policies and guidelines.
Personal data collected through WhatsApp interactions may be shared with third parties, such as IT service providers or contractors, solely for the purpose of managing customer interactions and improving service delivery.
International Data Transfers
We ensures that international data transfers, including data collected through WhatsApp interactions, comply with relevant data protection regulations. This includes adherence to GDPR principles for European Union clients and UAE data protection laws.
Data transfers to countries outside the EU/EEA are based on adequacy decisions, standard contractual clauses, or other legally recognized mechanisms ensuring data protection.
Data Security:
We implements robust measures to protect personal data against unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits.
User Rights:
Users have rights regarding their personal data, including access, correction, deletion, and objection to processing. Requests related to WhatsApp data processing can be addressed through our designated contact channels.
Updates and Notifications:
We will notify users of any changes to this privacy policy, particularly concerning updates related to WhatsApp API integration or data handling practices.
Contact Information:
For questions or concerns regarding privacy practices or data protection, please contact us at +971 55 782 4214
